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Care & warranty

Made to last. Here is how.

Care for each material, safety for magnets and batteries, and what to do if something goes wrong.

Warranty

Warranty

Warranty terms are being finalised and will appear here before launch.

How to claim

How to claim

  1. 01Keep your order from the store.
  2. 02Write to us with the topic “Warranty”.
  3. 03We reply by email with the next step.
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Care by material

Aluminium and PPF skinWipe with a soft, dry cloth. No solvents. Keep sharp keys in another pocket.
LeatherKeep it dry. Wipe with a dry cloth. Leather changes with use; that is normal.
Carbon fibreWipe with a damp cloth and dry it. Avoid dropping it on hard edges.
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Safety

MagnetsPokt Mag and Pokt Leather: keep magnetic-stripe cards and hotel keys away from the magnet.
BatteriesPokt Charge and Pokt Tag: do not open, crush or heat. Do not leave in a hot car. Follow the safety text on the pack.
DisposalTake batteries and electronics to a collection point. Never in household waste.